Southbank Group Booking Desk
Request Group Rooms at Crown Melbourne
We assist trip organisers in requesting group room availability across the three hotels at Crown Melbourne. Whether you are coordinating a corporate group, a family stay or a conference delegation, submitting your details here begins the check with hotel reservation desks.
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What the Three-Step Request Form Asks
To process a group stay across Crown Towers, Crown Metropol or Crown Promenade, we collect essential dates and group metrics. The published complex offers over 1,600 rooms, but specific room splits require direct validation against live inventory.
- Group size and dates: We ask for your arrival and departure dates, estimated total guest count, and required room types (such as twin or king bedding).
- Hotel preference and notes: Select whether you prefer a single hotel or a split across properties. Add notes regarding specific requirements, such as access to meeting rooms or proximity to group dining venues.
- Organiser contact details: Provide your primary contact details so we can return room availability, booking steps and policies directly to you.
What Happens After You Submit
Once submitted, your details are checked against available room allocations across 8 Whiteman Street. No payment or credit card details are collected on this form. We handle requests individually to keep your rooming details organized.
You will receive a response outlining next steps for your group booking process. For broader questions about guest facilities or arrival planning, see our frequently asked questions or our guide to getting your group to Southbank.
- Group size and the nights.
- Which of the three hotels, and notes.
- The organiser's contact.
- The desk asks Crown for the rooms and the current rate and emails the organiser, usually within one working day; the booking is completed with the hotel, no card details here.
The organiser's desk is paid only when a group request made here becomes a confirmed booking: the hotel or the booking partner pays the commission, never the group.
Group request
Request rooms for a group
Three short steps. The desk asks the hotel for the rooms and the current rate and emails the organiser, usually within one working day. No card details here.